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InteLogix Insights: Shaping the Future of Operational Efficiency
BusinessBusiness News2 episodes
"InteLogix Insights: Shaping the Future of Operational Efficiency" is the go-to podcast for C-suite executives and industry leaders looking to revolutionize their business operations. Hosted by experts from InteLogix, each episode dives deep into the strategies, innovations, and smart solutions that are transforming industries around the globe. From leveraging cutting-edge technologies like AI and data analytics to enhancing customer experience and streamlining processes, this podcast offers actionable insights that help you stay ahead of the curve.
Tune in as we interview thought leaders, industry disruptors, and InteLogix clients who are navigating the challenges of modern business and unlocking new levels of...Show more
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Solving Home Warranty Challenges: Smarter Support & CX Solutions
30 min 0 sec
Struggling with home warranty challenges? We’ve got answers! In this episode, David Sokolitz and Nathan Flowers dive into the biggest pain points facing home warranty providers today, including:
✔️ How to manage surge periods without sacrificing customer satisfaction
✔️ The technician availability dilemma—balancing badge, contracted, and non-contracted resources
✔️ How AI and automation can streamline processes while improving CX
Join us as we explore how InteLogix’s human-delivered, digitally-enabled solutions help providers navigate the complexities of claims, service coordination, and renewals with ease.Play episode
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InteLogix 3P Recovery: Humanizing Debt Collections
E
This episode explores the origins and evolution of InteLogix, a leading business process outsourcing (BPO) company specializing in customer experience (CX) and accounts receivable management (ARM) solutions. Listeners will discover how InteLogix has grown from a small Texas-based firm founded in 1957 to a global leader in the industry with over 67 years of experience.
This episode focuses on the company’s unique approach to customer rehabilitation through digitally enabled, human-delivered solutions. This approach is rooted in InteLogix's belief that ARM is not just about collecting debt but about restoring valuable customer relationships. The episode will highlight how InteLogix seamlessly blends cutting-edge technologies with empathetic human interaction to create a customer-centric approach that drives positive results.Play episode
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