Cybersecurity isn’t optional anymore. It’s operationally essential. Risk is everywhere, and digital threats evolve faster than traditional defenses can keep up. The organizations that thrive in this climate will be the ones that treat security as a strategy to empower their business, not a checkbox.
That’s exactly why we built LogixGuard.
LogixGuard is our security ecosystem. It wraps advanced technology, institutional knowledge, Artificial Intelligence, and a culture of accountability into one framework that protects every client engagement. From data flows and infrastructure to policy enforcement and live agent support, it delivers the full depth of security and compliance across every interaction.
What LogixGuard Means for Your Business
This isn’t a bolt-on tool or an isolated security team. LogixGuard is embedded across the entire InteLogix delivery environment. It fuels our ability to launch quickly, operate at scale, and manage sensitive customer data with precision and care.
Every offering across the LogixSuite benefits from this foundation. It’s the reason our digital customer journeys, ARM strategies, and complex back-office programs maintain such high levels of security compliance while remaining flexible to changing business demands.
Proactive by Design
Before a program launches, before an agent logs in, before the first customer interaction, LogixGuard is already active. It begins with deep infrastructure audits and continues through credentialing, access management, and threat simulations.
We maintain:
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SSAE 18 SOC 1 and SOC 2 Type II certification
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PCI-DSS standards for handling and storing financial data
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Security processes aligned with NIST and ISO/IEC 27001
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Round-the-clock physical security across sites
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Enterprise risk assessments, vulnerability assessments, and penetration testing
This creates a resilient environment where data security compliance is not just enforced, it’s architected. Cybersecurity as a culture.
Adapting to Real-World Threats
LogixGuard constantly evolves. It uses AI-infused threat intelligence to surface potential risks early, and our detection systems use behavioral analysis to monitor for anomalies across our delivery ecosystem.
We don’t just react. We identify. We assess. We contain. And we do it with traceability, transparency, and speed. This approach to security and compliance is what allows us to stay ahead of emerging risks, rather than chasing them.
Every Employee, Every Time
Security isn’t just technical. It’s cultural. Every employee plays a part in maintaining the integrity of client programs. With LogixGuard, our team members are more than users of secure systems—they are active contributors to our protective posture.
Key components include:
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Interactive quarterly training customized by function and geography
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Live phishing simulations with guided learning follow-ups
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Embedded security leads at delivery centers
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On-demand toolkits and microlearning to reinforce behavior
The result is a workforce that understands the importance of data security compliance at every level, and practices it with intent.
Meeting and Exceeding Compliance Expectations
Clients across industries count on us to help them meet their unique regulatory demands. LogixGuard simplifies that complexity by providing an environment where compliance requirements are fully supported from day one.
We build for:
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PCI (Payment Card Industry)
- SOC1 & 2 Type 2
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GDPR
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GLBA
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CCPA
This makes it easier for our partners to expand, scale, or pivot operations without re-engineering the basics of security compliance. The framework is already in place.
Ready for Global, Hybrid, and Remote Models
We support domestic, nearshore, and offshore delivery across four countries, including robust work-at-home teams. LogixGuard applies the same principles and standards across all of them. Whether an agent is in Huntington, San Salvador, Bacolod, or at their home office in Canada, their connection is secure, monitored, and governed by the same policies.
This ensures consistent security and compliance no matter how clients choose to structure their programs.
A Security-First Mindset Across Leadership
Security isn’t a silo. Our information security office works in step with operations, legal, client success, and HR. From initial scoping conversations to post-launch reviews, data security compliance is factored into every decision.
That shared responsibility gives our clients confidence that the protective measures they depend on are baked into our culture, not tacked on as an afterthought.
Built for the When, Not the If
The reality is simple. Incidents will happen. Threats will emerge. Regulation will tighten. Companies that wait for a breach before investing in protection are playing a losing game.
LogixGuard is built for the when.
When credentials appear on the dark web, we’re already mitigating the risk.
When a patch introduces new exposure, we’re validating all affected systems.
When auditors request compliance documentation, we have it ready.
This is what makes security compliance more than a metric. It’s a mindset, a culture, and a promise.
Partner With Us
The landscape isn’t getting any easier. Cyber threats are becoming more sophisticated, customer expectations are rising, and regulatory scrutiny is increasing across every industry.
LogixGuard delivers the coverage, control, and culture clients need to operate with confidence. It protects what matters most—the trust our clients have built with their customers.
If you're ready to align your CX and Accounts Receivable Management strategies with enterprise-grade security and compliance, let’s talk. LogixGuard was built to deliver.
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