Revenue recovery has long been seen as a balancing act between urgency and empathy, automation and the human touch. At InteLogix, we believe you shouldn’t have to choose. With LogixCollect, our AI-enabled platform for digital financial engagement, you get a solution designed to drive results without compromising customer experience.
LogixCollect is the revenue recovery engine within LogixSuite, our end-to-end ecosystem for customer experience transformation. Purpose-built for compliance-heavy industries and customer-centric brands, it brings together advanced analytics, automation, and omnichannel engagement to create better outcomes for clients and customers alike.
Built for Smarter Recovery
Whether you're a consumer lending institution, a healthcare or utilities provider, vehicle finance institution, or any other collections partner, traditional recovery methods no longer meet customer expectations, or compliance requirements. LogixCollect reimagines what’s possible by using:
- Digitally Enabled, Human Supported outreach to your consumers, engaging with their contact channel of choice
- Personalized Messaging to increase engagement and repayment rates
- AI-Driven Automation to reduce manual effort and human error
- Customer Payment Portals that are simple, intuitive, and secure
- Omnichannel CRM Integration for seamless, multi-touch communication
- Predictive Analytics to identify optimal outreach strategies and prevent churn
We help clients reduce operational costs, improve customer satisfaction, and boost long-term recovery rates, all without the friction.
What Makes LogixCollect Different
Personalization
- Consumer Engagement: Nearly three-quarters of consumers only engage with personalized messages tailored to their interests.
- Targeted Communication: Personalization allows for more effective outreach, increasing the likelihood of successful collections.
- Enhanced Customer Experience: Tailored approaches make customers feel valued, improving overall satisfaction and compliance.
On-Demand Self-Service
- Digital Preference: 88% of low-balance consumers prefer email or text for communication and repayment.
- 24/7 Accessibility: Self-service options allow customers to manage their accounts at their convenience.
- Reduced Operational Costs: Automated self-service systems minimize the need for human intervention, lowering expenses.
Customer-Centric Communication
- Preferred Channels: Using customers’ preferred communication channels improves repayment rates by 23%.
- Omnichannel Approach: Integrating multiple channels ensures consistent messaging and improved customer experience.
- Data-Driven Insights: Analyzing channel preferences helps refine communication strategies for better results.
Proven Results
Clients using LogixCollect have seen:
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Higher engagement rates across digital repayment channels
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Improved recovery from both high and low-balance portfolios
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Faster resolution with fewer customer complaints
We design every solution to empower smarter, more human-centered customer experiences. LogixCollect is more than a collections platform—it’s a recovery solution built for today’s digital customer.
Let's talk about how we can help your program modernize recovery, elevate engagement, and drive real results.