From First Contact to Final Resolution: A Look at End-to-End CX at InteLogix

on Jun 26, 2025 12:31:34 PM

Customer expectations are more complex, and more connected, than ever before. A seamless, end-to-end customer experience isn’t just about answering calls or closing tickets. It’s about managing the ...

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• Jun 26, 2025 12:31:34 PM

From First Contact to Final Resolution: A Look at End-to-End CX at InteLogix

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John Yanez

John Yanez is the Chief Operating Officer at InteLogix, where he leads global operations with a focus on strategic growth, performance transformation, and end-to-end customer experience. With over 30 years of leadership in the BPO industry, John has supported SMB and Fortune 500 clients across North America, Latin America, Europe, and APAC. His track record of designing scalable, client-centric solutions is matched by a deep commitment to operational excellence and employee engagement. John’s leadership continues to shape the InteLogix vision for innovative, digitally enabled service delivery.

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Business • Business News • 2 episodes

InteLogix Insights: Shaping the Future of Operational Efficiency

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"InteLogix Insights: Shaping the Future of Operational Efficiency" is the go-to podcast for C-suite executives and industry leaders looking to revolutionize their business operations. Hosted by experts from InteLogix, each episode dives deep into the strategies, innovations, and smart solutions that are transforming industries around the globe. From leveraging cutting-edge technologies like AI and data analytics to enhancing customer experience and streamlining processes, this podcast offers actionable insights that help you stay ahead of the curve. Tune in as we interview thought leaders, industry disruptors, and InteLogix clients who are navigating the challenges of modern business and unlocking new levels of efficiency, growth, and sustainability. Whether you’re seeking to optimize performance, drive digital transformation, or gain a competitive edge, InteLogix Insights delivers the knowledge you need to shape a future-ready enterprise.

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