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on Sep 8, 2025 10:02:00 AM

When the holidays approach, many consumers want to spend. But for those 90+ days past due, the season can add pressure instead of joy. As brands prepare for a surge in discretionary spending, these ...

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Repositioning Recovery: How Late-Stage Rehab Prepares Consumers (and Brands) for the Holiday Surge

Real-Time Redefined: The Difference Between Desk Monitoring and Dynamic WFM

Tailored, Scalable, and Built Around You: Why a Boutique-Style BPO Model Works

Driving Transformation, Delivering Results: Mid-Year Momentum from InteLogix

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Why “Set for the Season” Is Your Competitive Edge

Why Post-Peak is a Good Time to Reevaluate Your CX Strategy

Building the CX Dream Team: Why Culture Fit Matters As Much As Skillset

How LogixAssist Scales Coaching Without Losing Quality

Planning for Peak: How Retail Brands Can Win the Season with Confidence

From Schedules to Strategy: The Evolution of Workforce Management as a Growth Driver

Inside LogixGuard: Defining the Future of Enterprise Security

Why InteLogix Stands Apart in Today’s CX Landscape

LogixAssist Turns Gut Feelings Into Data-Driven Coaching Opportunities

Résumé Relevance in the Age of AI

Redefining CX: The InteLogix Flywheel

From First Contact to Final Resolution: A Look at End-to-End CX at InteLogix

Redefining CX: Cognitive Performance by Design

How Rapid Response Keeps Providers Resilient During Peak Events

Meet LogixCollect: Digitally Enabled Revenue Recovery

Redefining CX: Digital Twins – Modeling a Smarter Customer Experience

Why Every Utility Call Is a Moment of Truth—and How to Get It Right

Understanding TCO in CX: The True Cost of Customer Experience

From Legacy to Leadership: Why InteLogix Remains a Top Choice for 3P Collections

Beyond Compliance: Why Security is a Culture at InteLogix

The Art of Selling in the Utilities Space: Balancing Empathy, Insight, and Opportunity

Lessons from the Frontlines: What High-Performing CX Teams Have in Common

Empower Your Agents, Elevate Your CX: Meet LogixAssist

Empowering Utilities with Expert Skip-Tracing and Accounts Receivable Management

One Team, One Standard: How InteLogix Delivered Excellence in Q1 2025

6 Signs You’re Struggling to Ramp – But It’s Not Too Late

Balancing CX Excellence with Cost Savings: A Smart Strategy for Business Growth

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Evolving Consumer Expectations in Auto Customer Service: What Companies Must Do to Stay Ahead

Beyond the Binary: Why Contact Center AI Shouldn't Be Either/Or

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Set for the Season: The Smarter Way to Scale for Peak Demand

Introduction to Warranty Processing & Industry Overview

What is the Toll Payment Scam?

Why Customer Experience Outweighs Customer Service

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RUC: What Are Road Usage Charges?

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Efficient Solutions for Student Debt Recovery

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InteLogix Bacolod Office Site Tour

InteLogix Bacolod Office Ribbon Cutting

InteLogix Expands Geodiversity and Offshore Customer Experience Operations with the Opening of Its Bacolod City Hub in the Philippines

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InteLogix Insights: Shaping the Future of Operational Efficiency
Business • Business News • 2 episodes
InteLogix Insights: Shaping the Future of Operational Efficiency
Latest episode
Show notes
"InteLogix Insights: Shaping the Future of Operational Efficiency" is the go-to podcast for C-suite executives and industry leaders looking to revolutionize their business operations. Hosted by experts from InteLogix, each episode dives deep into the strategies, innovations, and smart solutions that are transforming industries around the globe. From leveraging cutting-edge technologies like AI and data analytics to enhancing customer experience and streamlining processes, this podcast offers actionable insights that help you stay ahead of the curve. Tune in as we interview thought leaders, industry disruptors, and InteLogix clients who are navigating the challenges of modern business and unlocking new levels of efficiency, growth, and sustainability. Whether you’re seeking to optimize performance, drive digital transformation, or gain a competitive edge, InteLogix Insights delivers the knowledge you need to shape a future-ready enterprise.
Solving Home Warranty Challenges: Smarter Support & CX Solutions
31 min
InteLogix 3P Recovery: Humanizing Debt Collections
E