Beyond the Binary: Why Contact Center AI Shouldn't Be Either/Or

on Apr 1, 2025 4:02:01 PM

In our drive to modernize customer engagement, we often hear the question: should we automate or augment? It’s a question that’s been posed too narrowly for too long. As Ping Wu points out in his ...

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Business • Business News • 2 episodes

InteLogix Insights: Shaping the Future of Operational Efficiency

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Show notes

"InteLogix Insights: Shaping the Future of Operational Efficiency" is the go-to podcast for C-suite executives and industry leaders looking to revolutionize their business operations. Hosted by experts from InteLogix, each episode dives deep into the strategies, innovations, and smart solutions that are transforming industries around the globe. From leveraging cutting-edge technologies like AI and data analytics to enhancing customer experience and streamlining processes, this podcast offers actionable insights that help you stay ahead of the curve. Tune in as we interview thought leaders, industry disruptors, and InteLogix clients who are navigating the challenges of modern business and unlocking new levels of efficiency, growth, and sustainability. Whether you’re seeking to optimize performance, drive digital transformation, or gain a competitive edge, InteLogix Insights delivers the knowledge you need to shape a future-ready enterprise.

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